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    新冠肺炎疫情的最新消息
    在「旅程」頁面中選擇相關預訂,就能找到取消與退款選項。《特殊情況政策》僅適用於特定預訂。如果你的入住日期是在 2020 年 8 月 15 日之後,請於 7 月 15 日再回來這裡查看最新消息。

    如果我不需要繳納義大利的旅遊稅,那我要如何取得退款?

    Some municipalities in Italy exempt certain travelers from the tourist tax or allow for a reduction in the amount paid. Exemptions may include children (the age varies from municipality to municipality), residents of the municipality, or travelers who are visiting a relative in the hospital.

    In order to find out if you qualify for a refund or a reduction, you can visit the dedicated tourist tax page on the website of the municipality where you’re staying, or contact their tax or treasury office.

    If you booked your stay on Airbnb in a location in Italy where we automatically collect the tourist tax (this article lists these locations), and you determine that you're due a refund, you can request a refund by contacting us. We'll ask you to send us a completed official refund request form.

    You can download the refund forms for the following locations:

    As required by law, the form you send to us will be shared with the municipality in order to process your request. Refunds will be processed after your reservation is completed.

    If you’d like to find out more, the links below provide more info for these locations:

    你是否有得到需要的幫助?