Did you ever read a review for something you want to purchase online, and you read 50 reviews? There is always that one review that totally destroys whatever you were researching...Amber came to our house, all smiles, talking about how she was happy to be here, and even wanted to check out my music. She then received news that her boyfriend would be coming to the house late. She went to her car to get her bags, yet she NEVER CAME BACK....I was worried about her. She then called to cancel, asking for her $$ back. When she was told that we have a cancellation policy, which she should have read before booking the room, she abruptly hung up. And so here comes the bad review!! She wrote our neighborhood was not safe? REALLY? How does a person that was here for 5 minutes condemn a whole neighborhood? If you read our 100's of reviews, you will clearly see that our guests love it here, and not one time did ANY of our guests feel like the neighborhood wasn't safe! She then typed "there were stenches all over the house"...OI cannot even begin to tell anyone who is reading this what a complete & bold LIE that is! Our house is & always has been CLEAN. Again, just read the reviews of ALL the other guests who write about how clean the house is! Then Amber states" the picture of the outside of the house doesn't look like the actual neighborhood"...Well, since I cannot even try to understand what that sentence actually means, I think anyone reading this will start to understand what we are dealing with. Thjs young lady has decided to write LIES in a very meanspirited attempt to 'HURT US" because she couldn't get a refund ! Its very sad that a complete stranger, who we opened up our house to, would write such things that are not true because she is upset. For everyone reading this, PLEASE READ OUR REVIEWS, AND DECIDE IF THE OTHER 100+ people are lying about how great their stay was, or whether it is AMBER that is LYING! Thanks for reading this, I know it is long, but I had to respond to these FALSE ALLEGATIONS!