The announcement of this room say clearly that is scheduled for 1 adult and two children. You have been wondering if you could use it for 2 nights with 3 adult and 1 child and we agreed, believing that you were aware of the situation. You have asked us if it was possible to have something cooked for your child. The ad said although it was not inclusive cooking facilities. Given that a washbasin sink is in the room, we tried to meet your needs and we installed in the room cooking facilities, is two cooking plates, pots, plates, table service -express for your short visit. And without demanding any supplementary charges.
With these remarks we wish to respond on your criticism which seemingly miss these few details.