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Welcome Gift Pack Available For PurchaseBrand New Double-Storey House
整套房子

Istana Bentley No.5 - 6 Bedrooms 6.5 Bathrooms

Shirley的用戶個人資料
Shirley

Istana Bentley No.5 - 6 Bedrooms 6.5 Bathrooms

12位
6間臥室
10張床
6.5間浴室
12位
6間臥室
10張床
6.5間浴室
房源摘要
超棒入住體驗這個房源的入住流程近期獲得100%的房客給予5星評價。
自助入住使用密碼鑰匙盒輕鬆自助入住。
早餐這是此地區少數幾個提供此設備與服務的房源。

Istana Bentley No. 5 (220 m2 or 2,368 sq ft) is all about modern, contemporary living home-away-from-home. With 6 Bedrooms all with ensuites (attached bathroom/toilet) and a 7th common toilet, getting ready to leave for sightseeing, business meetings, convocations, weddings, etc, will be a breeze - no long queues! Centrally located to various points of interests and less than 15 mins to both Perth International & Domestic Airport Terminals as well as Perth City.

設備與服務

建築物內免費停車
無線網路
廚房
早餐
烘衣機
衣架

床型資訊

臥室1
2張單人床
臥室2
1張加大雙人床
臥室3
2張單人床
臥室4
2張單人床
臥室5
2張單人床
臥室6
1張加大雙人床
共用空間
1張單人床、1張嬰兒床

《房屋守則》

不允許攜帶寵物
不允許舉辦聚會和活動
入住時間為14:00 - 02:00(次日)
10:00前退房
自助入住方式:密碼鑰匙盒

無障礙設施

通往房源入口的通道無階梯
通往房源入口的通道寬敞

可訂狀態

25則評價

準確性
溝通
乾淨程度
位置
入住
性價比
Kee的用戶個人資料
Kee
2018年八月
The heater/ aircon is noisy in the 5 rooms except Room 5.
Shermaine的用戶個人資料
Shermaine
2018年七月
Shirley’s place is by far the best Airbnb I have ever stayed at in all my travels. The house is very clean and well maintained. Nicely decorated and she provides almost everything we needed. All her utensils and equipments are in good condition and they are labelled. She even …
Kousi的用戶個人資料
Kousi
2018年七月
It was like home away home with all facilities. Good communication and quick responses. All in order with clear instructions.
Shirley的用戶個人資料
來自Shirley的回覆:
An excellent and wonderful family to host. Will welcome back again Kousi and family any time.
2018年七月
Femy的用戶個人資料
Femy
2018年六月
The place is really clean and nice. Shirley provide a very detailed check-in, rules and information about the property with pictures and maps provided. So I was really disappointment when all heaters in the rooms are very loud and noisy, 3 remote controls does not work and have t…
Shirley的用戶個人資料
來自Shirley的回覆:
Hello Femy Thank you for your review and feedback. Glad that you and your family found the property really clean and nice and that our property access information is detailed. First and foremost, our apologies again for causing any inconvenience in regards to the air-conditioning. However, we would like to clarify the situation so as to avoid any misunderstanding to those reading the review. It is inaccurate to say that all heaters in the bedrooms are very loud and noisy. You only reported 2 bedrooms with noisy units and 1 bedroom with heating issue. Due to the technician’s unavailability, they could not attend on the day and did so the following day with us present. In the meantime, we came to the property on the day to have a look at the units you reported. While checking on the units, we did use the remote control units from the other bedrooms to see if it was the remote control unit that is causing the issue. We also asked if the other bedrooms’ units are ok and you said the rest are working ok. All heaters were found to be working. They had not been working because the temperature was below 25C in heat mode. We did tell you to make sure to keep the temp at 26C or higher when in heat mode. We also said to give the units sometime when changing between ‘cool’ and ‘heat’ modes as these are reverse cycle air-conditioners, not just heaters nor coolers. We personally showed the occupant of one of the bedrooms that the unit was working fine. The occupant was not aware that the temperature needs to be above 25C when in heat mode. So, the message had not been passed on. At the end of our visit, heating on all units was found to be working and only one unit was noisy. As explained to you, a part had to be changed inside the unit. The part had to be ordered, thus cannot be replaced immediately. We are sorry for your disappointment but we did offer a solution to the heating issue, that is, we came to the property on the day and made sure that the heating modes are functioning until the technician’s visit the following day. Also, aside from the blankets already on the beds, we also provide extra blankets in every bedroom’s wardrobe. We have responded and acted promptly, coming to the property twice and providing more than the bare minimum found at many of the other holiday rentals. We do appreciate your business and look forward to welcoming you and your lovely family back in the near future. We hope that this matter would not discourage you from staying with us again. Side Note To those reading this review, this property has 6 bedrooms with ensuites. Each bedroom has a reverse cycle air conditioner. There is also a reverse cycle air conditioner in the living area. This gives a total of 7 reverse cycle air conditioning units in the property. A reverse cycle air conditioner gives out either cool air or warm air depending on the selected mode. When a mode is selected, the air conditioner needs time to switch between the modes. Otherwise, the unit will not work as it is supposed to.
2018年六月
Peter的用戶個人資料
Peter
2018年六月
Shirley is a kind and good hospility host. This place is much better than we thought, we definately will come back to this property again.
Shirley的用戶個人資料
來自Shirley的回覆:
It's been a pleasure hosting you and your family at Istana Bentley No.5. We appreciate your business and look forward to your return stay in the near future.
2018年六月
Zhiyin的用戶個人資料
Zhiyin
2018年五月
A great stay in perth. Best part is every room have attached bathroom. Shopping area are all short drive away. Will definetly stay again :)
Shirley的用戶個人資料
來自Shirley的回覆:
It's been a great pleasure to host Zhiyin and her family. They fully enjoyed the amenities provided and were pleased that the property is so conveniently located to all the places of interest they visited. Zhiyin and her family are amazing guests whom we'll welcome back any time with open arms. Thank you Zhiyin!
2018年五月
Leslie的用戶個人資料
Leslie
2018年五月
Suitable and comfortable for up to 12 persons and two cars.
Shirley的用戶個人資料
來自Shirley的回覆:
An absolutely delightful group of golfers who found the 6-bedroom 6-ensuite property a gem. Afterall, nobody wants to be late for tee-off! Leslie and his group will always be welcome to our properties. We appreciate their patronage very much. Thank you Leslie!
2018年五月

房東:Shirley

珀斯, 澳洲加入時間:2016年7月
Shirley的用戶個人資料
103則評價
已驗證
Shirley是超讚房東超讚房東是一群評價極高,並致力於提供完美住宿體驗給房客的資深房東。
December 2018 marks the 7th anniversary of Istana Alfred Cove. Istana Alfred Cove would not have been possible today without the support from our wonderful and excellent guests from both the leisure and corporate markets. Thank you to everyone who have made us a part of your tr…
語言: English、中文
回覆率: 100%
回覆時間: 幾小時內
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