I'm sorry your stay was not as expected. I think that you are blaming me for a situation, in which I sincerely, I am not guilty, since in my information I define very well what type of accommodation I offer, what prices I have due to the lodging and characteristics of the same, and what kind of guest I am looking for , due to, 1. I work from home and I need to have my moments of being alone, working. 2. Each airbnb is different, since each house and its characteristics are different. In an airbnb where there is only one guest you can be much more flexible, but in my case I have 5 guests and my rules are created to guarantee the rest of them.
I think that when you make the reservation, you know that you did not enter into the profile of the guest that I am looking for. Since I define very well that I want people who come with things to do during the day and allow me my moments of being alone at home. but you just to arrive told me that you worked at night and that your intention was to sleep for the day and the afternoon and to shower at 3am when you returned from work, this, perhaps, when you only have only one guest room, you can afford it , but when you have 3 rooms and 5 guests, besides you, I have to think about them, their rest and my privacy. And it also seems very unfair to make differences between my guests with the rules of the house, there are some rules and should be for everyone the same. However, I allowed you to shower at 3am , when in all of the airbnb in a private home it is not normal to shower at those hours at night. I made you understand that I can not have people all day sleeping at home, I already have people sleeping at night and in the mornings, I consider it normal, but if I also have people sleeping by the noon and afternoon, as was your intention, I have the 24 hours people at home sleeping, can you explain how someone can develop their life normally with people 24 hours a day sleeping? That is why I define very well what kind of guest I am looking for, and if you previously made the reservation, you knew this, the easiest would have been, that you would be booking elsewhere and not knowing that you came with totally different schedules to what I want in my house, book and then you want to deny some rules that are created because I must think of 4 other guests apart from you.