I feel that it is so important to write the facts and leave it at that. In response to Jason, I say firstly that YES 'Chrissie's Palace' is my entire home, however the property is advertised as accommodating groups of people as it has an 'upstairs and downstairs (3 step level difference). his allows for independent groups to have a degree of privacy.
Secondly, I am away on holiday and my son is co host. His partner I had not briefed as booking was made only a couple of hours before arrival and I had not checked my bookings, so it was a legitimate question on her behalf to ask 'is it here that you are supposed to be? i do have another property that is also overnight rental that was booked for that night. Rose is a lovely girl and would not have been rude. A cup of coffee was shared downstairs by Jason and Jesse and Rose. Occupancy for guests was entire upstairs house! i don't know why they would want 2 kitchens and 5 beds for 2 people. The questions asked by my son were as part of his communications with me, unfortunately I was not aware that WIFI was an issue as WIFI is accessible with security key code on bottom of modem. I regret that I never rang Jason direct.
Bugs on pillow were grass beatles that came in with the washing, they were not bed bugs. It is quite common to get a small moth and weavil invade our domain in Kimba.
Jason complaint that the bathroom was shared is unfounded, it is advertised on the website as shared at the moment due to renovations taking place in the downstairs bathroom. Nothing is a lie, just lack of communication due to time variances and distance as I am in Qld, late booking and lack of personal communications.