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Kairos Guest House, Matatiele

Kairos Guest House, Matatiele

2位
1間臥室
2張床
1間獨立浴室
2位
1間臥室
2張床
1間獨立浴室

Located close to Municipal swimming pool, hospitals, schools and the city center, nightlife. You’ll love our place because of its coziness, beautiful garden and great out of town location. It is suitable for couples, solo adventurers, business travelers, and families (with kids).

設備與服務

生活必需品
暖氣
熨斗
電視
無線網路
建築物內免費停車

床位安排

臥室1
2張單人床

《房屋守則》

禁止吸煙
不適合寵物
不適合嬰幼兒(2歲以下)或無法為嬰幼兒提供安全的住宿環境
入住時間為14:00 - 18:00
10:00前退房

可訂狀態

3則評價

準確性
溝通難易度
乾淨程度
位置
入住
性價比
Kirsten的用戶個人資料
Kirsten
2017年7月
Great place to stay overnight or when on a long trip.
Tshego Joshua的用戶個人資料
Tshego Joshua
2017年7月
The booking process was a bit unpleasant, with the host unilaterally amending the booking by increasing the price, and only explaining after the amendment was rejected, that it was an error in costing with Airbnb she had not been able to fix. She still expected the payment, thou…
Relebohile的用戶個人資料
來自Relebohile的回覆:
We profusely apologise for the unpleasant booking process and any negative effect it may have caused Joshua, our guest. This was not our intention. From the onset, we thank Joshua for being frank on this page about his visit with us. Correctly, Joshua, has pointed out the glitches experienced on our side due to an incorrect listing. We take full responsibility for placing our listing and any errors that arise therefrom (from time to time). It is on this basis that Joshua's reservation was honored as is. With regards to unilaterally changing the price, our correspondence to Joshua prior to submitting a change request is very clear. An initial email with explanation was sent (to Joshua), then a change request was submitted for his consideration. Subsequent to the declining the price change request (after an initial email sent to him), there were no further expectations. The guest requested further clarity (on the changes) and this was still provided (an additional email). Despite that, the booking was honored as requested and without any reservations from our side. Joshua's booking experience was our second using the Airbnb. From this we learnt the following:- (a) That we need to correct our listing to reflect the correct pricing plan. (b) To avoid using the change request option as it may be viewed as disingenuous. These lessons were immediately applied to the subsequent guests successfully. We are happy to learn that the rest of the stay was pleasurable, in-spite of these booking challenges.
2017年7月
Jim & Susan的用戶個人資料
Jim & Susan
2017年7月
This B&B is very nice. The room was very nicely appointed, bath clean and lovely. Nice towels, hot shower and toiletries available. As there was not breakfast offered due to the renovation of the kitchen, our host provided fresh fruit, coffee, and other snacks that were welcom…

房東:Relebohile

加入時間:2017年3月
Relebohile的用戶個人資料
3則評價
回覆率: 100%
回覆時間: 1天內
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位置

Matatiele, Eastern Cape, 南非
在預訂確認後,我們會提供房源確切的位置。

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入住

按住向下箭頭來和日曆交互並選擇日期。按住問號來獲取更改日期的鍵盤快捷鍵。

退房
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