Spacious studio with overwhelming view on Lake Geneva and the alps.
入住時間為13:00 - 20:00
This stay was good. While the owner is a French & German speaker, we’re quiet hard to communicate with her.During the stay she was really nice.But we met some problems when we check out. And we can not believe that she came several time to ask us go away.
Mr Zilong was always friendly greetings. Language: Two of the three owners have advanced English knowledge. The third one has basic English skills, even the profils says German and French. We asked some questions during the stay, which were not responded to. Timing: Regarding the timing: we were concilient with the arrival time and *exceptionally* opened the apartment at 9am instead of the normal 2pm - at no additional costs. Mr Zilong didn't request a check-out delay at all. So the last day, at 11am we did ask Mr Zilong how far he was, since we had other appointments that day. He then asked if he could delay the check-out time. We gave him until 11h45, to which he agreed. He finally left at 13h30. He could at least have requested a delayed departure time. On the 25.12.2017, we asked Mr. Zilong what we should do with the stuff he has left in the apartment. We still are waiting for an answ (Phone number hidden by Airbnb) ). Finally, we spent more then two days to clean the whole apartment after the departure of Mr Zilong and his friend, due to their intense cooking. The bathroom was only cleaned superficially. Mr Zilong and his friend were as well very friendly when leaving.