A spacious 2 bedroom flat with a private garden, private entrance and on the door step of Westfield and the Central Line (Shepherds Bush). Portobello Mark, Notting Hill Carnival, Kensington Olympia - all walking distances.
入住時間為16:00 - 20:00
The flat was not very clean and need a cleanliness thoroughly urgent. TV was not working and the quality of the furniture is so basic for the amount of money paid. Also the rubbish of the whole building are close to the main door.
Dear Alejandro, Many thanks for your feedback. We professionally clean each time a guest leaves our flat. When you moved in you asked for the garden to be tidied so we arranged for this to happen, but you didn't mention the flat itself. We would have been happy to give the place another clean had you asked for it. Unfortunately someone decided to dump some household rubbish which the building's management swiftly took care of. We apologised then to you about the matter, but it was resolved very quickly. Thanks for the note about the furniture. We have decided to buy a brand new couch for the flat as the other one was a little worn. Hopefully you will come back and will be happy with the quality of furniture. We don't advertise the fact on Airbnb but it is worth mentioning that when you arrived at our flat you have 2 young babies and your wife with a lot of luggage. We helped you carry most of the heavy items into the flat, showed you around and we adjusted the heating to your desired setting - this was all a part of the very high standards of service we aim to provide our guests. Thanks again for staying at our place.