As a family, we were very excited to host Douglas at VIWA COURT HOUSE ! He was very charming, friendly, well behaved and easily adapted to our environment, and i recommend him to future hosts.
Our neighborhood is made of 90% owner owned homes / houses, and growing at a very high rate. Thus our clients shall see lots of constructions on going and incomplete buildings! Most access roads are compacted marrum and in fair state with few tarmacked ones.
As highlighted in the profile, Viwa Court House is located 10mins walking distance from behind the perimeter fence of the JKIA land, thus our clients have to be driven around the JKIA land i.e. from the main JKIA terminus along eastern by pass to reach our house - which is about 17kms drive at a speed of 60 - 80km/hr. Our clients have the opportunity to view all major planes after take off from our house roof top as we are located nearby.
We have edited our profile to help our future guests determine our exact location (I request them to read the direction notes) and use (Hidden by Airbnb) map once they have landed at JKIA.
I am always on spot to communicate back via email, as soon as i receive the booking, and i constantly did the same with Douglas' bookings! I recommend to my clients while taking taxis, let them try to get the driver who knows UTAWALA well, this will avoid and minimize hours lost while trying to locate my house.
I am always on standby to assist my clients get airport taxi services and allow them discuss directly with the taxi driver how much to pay.
On behalf of Viwa Court family, i wish to sincerely apologize to Mr. Doung, for having failed to meet 100% his expectations and we have positively taken note of all the weak areas he highlighted and have improved on them. We real appreciate his review as it has helped us to correct the areas highlighted. Thus we kindly invite him and friends to visit us again; we promise that he shall definitely see the difference on our improved services.