Bright, spacious, airy and tall, large comfy bed, a bottle of wine on the house - kuća časti - luxurious wine glasses...people from all corners of the world, come to me!
Very clean centrally located apartment. Stairs are steep and narrow, backpacks are easiest to get to the room. Don’t use Apple maps or else you will sit outside the wrong apartments for an hour.
Three stars for Accuracy, Check in, Communication for me from my guest H. My first three stars three times. ACCURACY, incorrect address, says H. I dont provide the address, Airbnb does. Its on my listing. It can't be changed and such problem never occurred before. Yet, upon receiving the message from H saying that they are 15 minutes away I replied; 'Your apartment is at the top floor of Casale 5. So, without being asked, I have named the address. I can appreciate their trouble regarding this BUT... You see, when you say, we are 15 minutes away, I take it that you know your way, that you are ok. I went to pick up my guests at 1 am, not a problem.You communicate what you need and i will meet these needs. CHECK IN. My flat is under the Enter&Enjoy Apartment. I am there waiting for the guests. The apartment is ready, the front door wide open. I get a call from H saying 'We need a key.' I realized something is wrong there. They were waiting at the wrong address. I went to pick them up, it was just around the corner, everything is around the corner in the Old Town of Rovinj. I reiterate, I text the address yet they ended up at the wrong one. But, things happen... And finally and most importantly and linked to everything above, COMMUNICATION. In my very first communication with every guest of mine, after thanking them for booking, I say 'if you have any questions, do ask, I will be happy to answer.' One way or another i make sure to make that point. H asked no question. Other guests do. And i never fail to answer. I exchange numerous messages with my guests before they arrive and we carry on communicating throughout their stay and sometimes even after they checked out...I tell my guests, if you need me knock on my door, write, text...and then i let them have their space. No hard feelings H, but I honestly think that there was a luck of communication from your side. But Hey, all is OK and All the Best...