The reservation with this guest went awry when, on the day that the guest was to arrive, I by chance learned that two guests were coming, not one, as shown in the reservation. Had the guest done a proper search, and more importantly, made an accurate reservation, i.e., shown that there were to be two guests and not one, she would have seen the rate for two. When attempting to make proper adjustments to the reservation at this late date started becoming a burden, for both the guest and myself, I explained to the guest that I did not wish for her and her mother to have to deal with the hassle, and offered to have the guest stay at the single rate. (The guest did make the adjustment and paid the double rate by the end of her stay, which I appreciated.) Regarding the second bed, the guest mentions that there is a photo showing two beds not on the floor, when in actuality there is no photo of the second bed. The photo shows one bed and a table, and the listing explains that when the room is set up for two people the table is taken out of the room to accommodate the second bed. The bed is also accurately listed as a mattress on the floor. While this mattress is not a conventional mattress, it is essentially as thick and nearly as resilient as the mattress that is on the bed. (I slept on a similar mattress for many years and all previous guests have stated that it was comfortable.) Regarding the heat, Taos is known for mild summers and cool evening nights. However, this year we are in a severe draught and temperatures are unseasonably high. We do not have air conditioning, though there is a fan in the guest room, and fortunately the guest room is on the coolest side of the house. Yes, we are a 10-15 minute drive to downtown Taos, as is accurately reflected in our listing. I always encourage my registered guests to read the house manual and house rules prior to arrival. It appears that this guest did not read all the information, in addition to not making an accurate reservation.