The place is build into a holiday house, ideal for big families or tourist groups. Very close to the airport, motorway, local markets, and lovely neighborhood. This holiday house serves an utmost relaxing and private getaway retreat
Terrible stay - toilet water heater not working - found lots of ants at bedroom and living hall - suggest travelers snap photo or video at every corner of the house before move in the luggage, if not you may unlucky enough and will get accuse and claim by owner for the damages of…
Hi May, we are extremely sorry for that confusion about the dent on the wall. I appreciate that you took pictures that helped us figure out the problem was with a previous guest and not yours. The price we quoted for the damages is the same for a smaller dent or a bigger one because the process to fix is exactly the same (I guess that is a common sense and you understand that well). I already apologized for that confusion on the same day after you checked out. Please note that we cannot blame our guests for an existing damage as it affects our moral conscience and public image. I also advised you to decline the claim if you think you didn't dent the wall. There was nothing forced on you to pay the damages. Please be respectful as your words doesn't reflect our behaviour with guests. Water heater was working already and you confirmed that when we visited the house overnight (about 1 am) to check. It is not possible that one part of house won't get hot water since it is controlled centrally. We take pride in resolving any issues our guests may have and that's the reason I was answering your several calls until 2.00 am for trivial reasons.