Juliet was a fine guest in many respects but we would like to clarify the reference to the bit of chipped paint at the point of contact where the window meets the sill. The impact of closing the window will inevitably cause damage to paint at this point, and that is why we have taken every precaution in our restoration work to test all layers for lead, and mitigate properly. This is what Juliet is referring to in her concern, and without inquiring to us before writing her review. Lead is a serious topic, and we are well aware as my husband and I are both of science backgrounds, and my husband having a PhD in environmental engineering and having taught toxicology and mitigation for over 25 years at the college level. We have tested all surfaces throughout the homes and paint layers for lead, and in our restoration efforts have had the hung windows carefully removed, wet scraped and repainted. The cleanliness of these units is well attested in our reviews. Sometimes when a guest feels like an expert on a subject they fail to take the step between writing a review and their stay, which is to make a simple inquiry to the host or homeowner about their concern. We are always available to answer questions regarding any aspect of your stay with us!