Wow ! I found this review to be unfair to say the VERY least !
As guests were travelling from City , I did take the time to send them further details on which were the best buses to take and where to find them, to get to the apartment .
Later on,at their arrival I personally checked them in . They did ask if they could print their boarding passes , as my printer is on the blink I could not facilitate them, however indicated they could do so from the airport.
When asked we provided them with an adapter, for the morning, indicated where was the kitchen and Kettle for their coffee...
Shortly after I was out with Friends for the night ... I'm puzzled as to what Cloé refers to when she writes 'bad atmosphere' ??
It's each guest appreciation whether a room could be big enough for them ( for an overnight stay! ), that is also where Listing pics are helpful in giving an idea and guests are welcome to enquire as much as they wish prior to booking .
10 minutes away from Airport on a good bus route to City Center, in a nice Estate ... , I wonder what would this guest think is good price.