Thanks for your review, Michael! I am sorry to hear that you faced delayed transportation times. 20-30 min is average time at regular business hours. But this is New York! Ups and downs for some unexpected reasons are part of the NYC experience. Always ask your host when facing some difficulties. Maybe I could have helped you, but I am just being informed about that.
I am thankful to you for taking part of your time to write this review. I am surprised though you didn’t mention at least the food, water, tea/ coffee that I provided to you -for free- considering you were arriving late. Hope you enjoyed it!