Featuring an outdoor swimming pool, a full kitchen is included in each apartment at this Whistler property. Free WiFi is provided. Whistler Village is just 5 minutes’ walk away.
There was no hot water in our unit and front desk was never available/did not answer calls each time we attempted. Also no AC in the unit but that wasn't mentioned in the posting. We didn't find out about the hot water until everyone got back to the hotel late at night so we did…
Hi Spencer, I do apologize for you not being able to access the hot water. As I mentioned, had you let the after-hours answering service know this (yes, even at 3AM) someone would have been able to assist you with this issue. After thoroughly checking voicemail records, we do not have any record of messages left from anyone in your unit during your entire stay. I received no communication from you during your one night stay, so I assumed everything was going smoothly. Our staff is very accommodating and I trust they would have done everything possible for you to enjoy your stay. Once again, I do apologize for the inconvenience.