Brand new and tidy 1 bedroom flat centrally located in the city of Norwich.
Just a 10 minute walk from both Chapelfield and Castle Malls, the main night life areas and Riverside Entertainment complex. Yet situated in a very quiet spot.
入住時間為13:00 - 23:00
I cannot tell you anything about the apartment. Because the host was not there to meet me at the time I requested on Airbnb. Then when I called was told by the son, that the room was not ready and had not been cleaned and the previous guest had broken the blinds. He requested I r…
Ian was messaged when he booked the apartment the previous night immediately to say there would be a problem with the requested book in time due to damage by the previous guest and it would need to be 3pm if he wanted to stay, however it was ignored. The settings unfortunately were automatic approval which we had not had time to remove upon discovering the damage. He did however manage to send a further message later on requesting clarification on the address (which was answered alongside another request from me regarding the check in time) so evidentally he had the capacity to read the message and respond. A further message and three text messages were also ignored that evening and the next morning. Furthermore Ian had requested an 11am checkin time when the apartment's earliest was actually 1pm. The 11 am was flatly rejected. Airbnb have since confirmed a check in time should never have been an option and have promised to ensure this can never be selected again. However, a full non-quibble refund was issued immediately by me so I am very disappointed to see the negative feedback and low star-ratings. My son also stated Ian was an extremely rude and unpleasant individual when they spoke, but we chose not to leave feedback on his page due to the refund agreement and we had assumed it was settled. A very upsetting incident.
Retired lady living in Norwich, UK. Likes to travel and have recently visited Canada, USA, Australia and New Zealand. Likes property TV shows, soaps and a good drama. New to Airbnb so you may be greeted by my son if I am not available.