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整套公寓

Fantastic Sun-filled 2 bed Garden Flat!

Majken的用戶個人資料
Majken

Fantastic Sun-filled 2 bed Garden Flat!

4位
2間臥室
2張床
2間浴室
4位
2間臥室
2張床
2間浴室
房源摘要
自助入住使用密碼鑰匙盒輕鬆自助入住。

This newly renovated ground floor flat offers guests a truly calming space in which to relax and unwind. With it's modern furnishings and incredible french doors, this property is the perfect place to enjoy a summer in the city. The french doors truly are an added bonus with this property as it allows guests to welcome the summer sun right into the heart of the dining area.

設備與服務

無線網路
廚房
方便使用筆電的工作區域
吹風機
電視
洗髮露

床型資訊

臥室1
1張大床
臥室2
1張大床

《房屋守則》

不適合嬰幼兒(2歲以下)
禁止吸煙
不適合寵物
不允許舉辦聚會和活動
入住時間是15:00後
11:00前退房
自助入住方式:密碼鑰匙盒

可訂狀態

2則評價

Michael的用戶個人資料
Michael
2018年七月
We really enjoyed our stay. The place is newly decorated and good for us (two adults with a baby). Four adults may be a squeeze in the living room. A few points to note: 1) this is next to a pub. The noise was not so bad - Friday and Sunday night we’re fine on the noise level -…
Majken的用戶個人資料
來自Majken的回覆:
Hi Michael, Thank you for choosing to stay with me! It is great to see that you enjoyed your time at my home! I'm sorry to hear that you heard some residual sound from the pub on one of the nights that you stayed at mine. It is not something that has ever been a major problem for me, but I do recognise that it may be a little louder if you have the windows open. I must apologise if there has been any miscommunication regarding the addition of a blind. It was something that I have considered installing into the house but as of yet I have not found the time. I hope you were still able to enjoy a pleasant nights sleep. I must apologise if my estate agents arrived unexpectedly, I will ensure that they follow future guest instructions. I am sorry if this incident caused you any inconvenience. My guest support team are on hand to support my guests on 24/7 basis. I will discuss ways in which they can help resolve issues at a faster pace. It is good to know that they were however able to resolve your issues. Thank you for your feedback regarding the mattress protect and duvets. Whilst it is not something that I have been previously made aware of, I will look into it. Typically I have found that most of my guests have enjoyed a good nights sleep in my beds which are dressed in high quality linen. Finally I would like to say thank you for taking the time to leave me such constructive feedback. Whilst I am very happy to see that you had a great time, it is also always great to hear how I can improve the experience for future guests. I hope to host you again soon!
2018年七月
Frances的用戶個人資料
Frances
2018年五月
A disastrous stay from start to finish. We never dealt directly with the host but always with a letting agent whose responses were often totally inappropriate . On day 1 we were informed ( not requested) that the host is selling the property and that 2 viewings had been arrange…
Majken的用戶個人資料
來自Majken的回覆:
Hi Frances, I am saddened to hear that you experienced a few issues whilst staying at my property. None the less I wish to say thank you for taking the time to leave me with some valuable feedback. I am sorry to see that there appears to have been some confusion in regards to me asking you if it was OK if I let my estate agent conduct a viewing whilst you were staying in my property. I never meant to upset you and I did try to offer you some compensation as I was in recognition that it may cause you some inconvenience. I also made sure to stress that it was completely at your discretion, and when you declined to let the viewing take place I was more than happy to work around it. I am very frustrated to see that you experienced a couple of unexpected issues whilst at my property. I am aware that the issue with the hot water were resolved quickly and efficiently by my associates and that the leak which was triggered by a brief spell of exceptionally heavy rainfall has since been repaired. Again I wish to say how sorry I am that you had to experience these unexpected issues. It surprises me to hear that you were able to hear residual noise from the pub that neighbours my property. Unfortunately this is something that is out of my hand but if it is effected you I will make sure to let guests know about this prior to their stay. Thank you for your feedback regarding the lack of cutlery, I will make sure to look into this further, likewise your comments regarding the bedroom needing a blind really is food for thought. Thank you for your feed back, it has been taken seriously and I will look to use it to improve the property for future guests!
2018年五月

房東:Majken

英格蘭, 英國加入時間:2018年4月
Majken的用戶個人資料
2則評價
已驗證
回覆率: 100%
回覆時間: 幾小時內
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街區

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入住

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退房
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