The motivation for which I received only one star from you, the only one in many years of work, lies in the fact that although you don't know how to use a top-loading washing machine, you have used it without asking me for explanations, although we were constantly in phone contact since before your arrival, although I live next to the house where you were, so the washing machine is stuck: A trivial fact, things that happen. It's not good, however, that you gave me responsibility for what happened just because I had not explained in detail how to use the washing machine, this is very childish.
I had to repair it while the new guests had arrived at the house, to whom I had to ask the kindness to allow me to intervene with a technician. Despite the damage, the lost time and the discomfort that you created, you left, despite your clothes were inside the washing machine, you asked me to keep them in order to return them to your final departure from the island, which by way of courtesy I did. Not only did you pay me half the cost of the repair, but you also asked me the damage, once you arrive in China, for a tshirt that you claim - I do not know how - I damaged.
Thank you for this lesson: because today I will put in the house instructions on how to use the coffee maker, the toilet discharge, the gas stove, the hair dryer ... so I will no longer incur paradoxical issues like this.
For this reason I will not stop being cordial with my future guests, that are usually fantastic.