入住時間為13:00 － 22:00 ，退房時間為11:00前
The host canceled this reservation 9 days before arrival. This is an automated posting.
There are typhoon attack Hong Kong on 16th September,2018,the the water was leaking from up casue there are entire renovation caused.We already try our best to urge the enginieer to repair as soon as possible,but they told us they need to take at least 1 more month because there many public holiday will delay their process,this is the reason we have no choice but cancel this booking,We are sorry for this and we are not intended to do this.Sorry.
Location was very central - perfect walking distance to Victoria Harbour. Room was tidy and clean. Check in was horrific - host was not easy to contact and failed to respond when we had problems checking in. We had to contact Airbnb staff for help. Host told us check in time coul…
Thanks for yours comment of our property and service,we always try our best to serve everyone,there are few points we would like to clarify.The first point is on airbnb,the check-in time is written started on 2PM for every guest,but as yours sent us a request on arrival day to see if there are possibility to check-in early,we have advise yours could come around 12 noon to check if the room is available on that time,because we need to tidy up and clean well all the room before give to the new guest.If the room is not available on 12 noon,our staff have already helped yours to keep yours luggage,and yours come after to check-in.The second point is we helped yours to keep yours luggage on noon time,the reason is we have yours booking and your name on our reservation list,this is verified and that' why we kept the luggage.The 3 points is yours can have sent many request to the host,host have responded to yours all the questions,on airbnb,all the conversation have been saved and yours can see how many questions we have answered,we have responded when yours ask questions.We know yours may have many extra request,and we have already tried our best to serve,and hope yours can understand.Thanks for the staying again. Best Regards,