略過以前往內容
living room entry, looking into dining room and out to sun porchkitchen from dining room
獨棟房屋中的獨立房間

Cozy Room @ SoCo' Haven, 1 of 4, +Bikes, +Massage

Pauline的用戶個人資料
Pauline

Cozy Room @ SoCo' Haven, 1 of 4, +Bikes, +Massage

2位
1間臥室
1張床
1間共用浴室
2位
1間臥室
1張床
1間共用浴室
房源摘要
熱情款待近期有13位房客認為這位房東提供熱情的款待。
溝通順暢這位房東的溝通度近期獲得90%的房客給予5星評分。
絕佳位置這個房源的所在位置近期獲得95%的房客給予5星評價。

Easy stroll, bike( $7/day) or bus ride ( bus departs every 15 min) from my safe, hip hood to popular SoCo & downtown venues, SXSW/ACL/Barton Springs Pool, and free heated Stacey Pool.

Friendly, relaxed, green & diversity minded guests welcomed; others please seek elsewhere! 😉

設備與服務

廚房
無線網路
建築物內免費停車
熨斗
烘衣機
衣架

床型資訊

臥室1
1張標準雙人床

《房屋守則》

不適合兒童和嬰幼兒
禁止吸煙
不允許攜帶寵物
不允許舉辦聚會和活動
入住時間彈性
12:00前退房

可訂狀態

163則評價

準確性
溝通
乾淨程度
位置
入住
性價比
Samantha的用戶個人資料
Samantha
2018年八月
I only stayed at Pauline's one night but she was very kind and accommodating.
Gabrielle的用戶個人資料
Gabrielle
2018年八月
Pauline's place is absolutely great. The central location is right outside of downtown and very prime. Her efforts to be environment friendly are so appreciated and she is incredibly welcoming. I literally felt as if I was coming back to my own house. She goes the extra mile that…
Joanna的用戶個人資料
Joanna
2018年八月
Pauline was a great host! I had a delayed flight and my check in time got push very late but she was super accommodating and made sure I had everything I needed to get into the house!
Steven的用戶個人資料
Steven
2018年七月
Accurate listing in a great neighborhood close to lots of great food and activities.
Hanam的用戶個人資料
Hanam
2018年七月
Pauline helped us feel very much at home. During a really hot weekend (110F), her home helped us stay cool and well rested. She was very kind, offering great suggestions to places for us to see over cups of coffee she made for us, and provided all the expected amenities (includi…
Jenna的用戶個人資料
Jenna
2018年七月
Had a lovely stay at Pauline’s! She’s very kind and generous ands offers great suggestions for around town.
Dana&Kat的用戶個人資料
Dana&Kat
2018年七月
Not Recommended! You get what you pay for! House is unclean, claustrophobic, and host is not professional. The host did not provide a key for our paid room, which lead to our decision to secure our personal belongings in our car while sight seeing in Austin. Only a few hours late…
Pauline的用戶個人資料
來自Pauline的回覆:
Hello Dana, Just now seeing your review. The tone of it was (Website hidden by Airbnb) different from when you were here, that I can only assume you and Anna, or perhaps which ever one of you wrote this review is still feeling traumatized by your belonging being stolen from your car at the Kayak Rental space. At the time, you expressed some blame on the friend who told you to go to that rental. Now you seem to be wanting to blame me. Under the stress you must still be feeling, I can forgive this, but feel I need to respond with some facts, and make some suggestions that might help ensure you have only satisfactory stays First and foremost is the importance of honest communication. Nothing in your dialogue with me on the app, or in person, indicated you were dissatisfied with your stay here. If you truly found my place "claustaphobic, moldy, dusty, and smelling of rotten food" why on earth would you not have not let me a know upon arrival ? And if I could not address your concerns, cancel it and report it to Airbnb? Most Airbnb hosts are NOT interested in hosting guests who are unhappy with their accommodations. At least I, for one, which much prefer to fully refund a dissatisfied guest if I cannot remedy the issues they have with their accommodation. The fact that I have 501 reviews, with and average rating of 4.8 stars is a strong testimony that your review is highly questionable, if not crazy sounding. You had also requested a 2nd night shortly before your arrival and could have easily cancelled the 2nd day upon arrival because you were paying it in cash. But you didn't mention anything to me in person or on the app that you were dissatisfied. And then, to top it off, asked for a 3rd night, AFTER your car was broken into. However, you cancelled that the late the next day, after I had blocked it for you, because a friend came through with a room for you. And because you cancelled so late in the day, it greatly reduced my chances of getting it booked again. (I often get same day bookings) Considering I offered you all some food I had prepared, did your laundry, and gave you clothes to wear and keep after yours got stolen, I am a bit stunned by the change of tone in your review. I am posting our app dialogue here, so that future potential guests can see for themselves how much your tone changed. I suggest which ever one of you wrote the review, get some counseling on honest communication. Dialogue below should be read from bottom to top: Yeah key is there on the vqnity Jul 17, 2018 Sent you a private message on your phone. You left the key to your room? Safe trip. City Hotel Tax Received! Thank you! Jul 17, 2018 Pauline thanks for all your help during this crazy trip. We will be staying with a friend tonight and won’t need a room. Jul 17, 2018 My number is (Phone number hidden by Airbnb) July 17, 2018 Pauline, unfortunately our car was broke into...we will be back. I have been wanting to call but don’t have your number. Jul 15, 2018 No worries we already moved stuff to the car and will move things back when we come back by later probably like 5 or 6pm. Jul 15,2018 I am running late.. more like 2:45.. you don't need to be there though Jul 15, 2018 Sounds good. Jul 15, 2018 Awesome! Thank you. We will come back, pack things up, and/or move things. We are out now. Discounted to the same price as cozy room Jul 15, 2018 FRONT room is available tonight. I unblocked your room and blocked that one. We can move things after 2:15, or if you want to stay out and about, pack up your things and I will move them. No problem. Jul 15, 2018 No problem Jul 14, 2018 FYI - We are an hour away. Sorry for the delay. Jul 14, 2018 Cash works. Thanks. Jul 14, 2018 You can pay it and the city hotel tax in cash, or on the app. ]Jul 14, 2018 Ok sounds good. Jul (Phone number hidden by Airbnb) for room. Jul 14, 2018 And what will we owe you for a second night? Jul 14, 2018 Do you want us to pay you when we get there? Jul 14, 2018 Pauline, Thank you! See you later this afternoon/evening! Jul 14, 2018 That time is fine. And yes, I have blocked it for you. Jul 14, 2018 Pauline - first we probably won’t be there until late afternoon 5 or 6pm today. Secondly, is your room available for Sunday night also? We are interested in staying another night in Austin. Juy 14, 2018 And the last thing I asked you in our app dialogue was if you left the key. So saying you did not have a key is simply ludicrous. Ironically, only about 5% of my guests even ask for a key to their room, so now I only give guests a key when they are requested.
2018年七月

房東:Pauline

奧斯丁, 德克薩斯州, 美國加入時間:2009年10月
Pauline的用戶個人資料
513則評價
已驗證
Pauline是超讚房東超讚房東是一群評價極高,並致力於提供完美住宿體驗給房客的資深房東。
I fell in love with Austin when I first moved here in 1982. I can't say I like all the changes in the past 15 years, as have serious concerns about the fast growth and it's impact on the culture, traffic and water conditions, but for now, Austin culture still embraces enough …
Pauline支持生活工資保證
清潔我房源的人員能獲得足以支付生活開銷的薪水。 了解詳情
語言: English、Français
回覆率: 100%
回覆時間: 1小時內
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