Dear Cassie, thank you for your feedback, i am sorry i didn’t get to meet you personally, I left the day before your arrival to Europe and you were a last minute booking. I am sorry to read about your issues with the sheets and bugs, and i wish you would have spoken to Sandy about your concerns or needs. I asked her and she ensured the sheets were clean and fresh, so i don’t know what happened during your stay. Also it’s the rainy season right now with more bugs than in dry season, but you have a wonderful moskito net to protect you and if you open all the windows there is usually a great fresh breeze and no need for A/C. I wish you would have asked for a bigger fan if the smaller one wasn’t enough. We always strive to make everybody happy and comfortable, and because of the rainy season the price is also discounted right now. We would have been happy to help out if we would have known how you felt, so next time please do communicate your needs right away. I do hope that you still enjoyed your stay in Montezuma very much and wish you all the Best.