為什麼我被收取了兩次預訂費用?
Before you submit a reservation request, you'll see whether your chosen payment method will place a hold (called an authorization) or charge on your account for the amount of the reservation.
If your payment method is authorized
Some payment methods or locations require that the full amount of the reservation is authorized at the time of your request. If your reservation is accepted, the authorization will turn into a real charge and the amount will be deducted from your payment account.
If the reservation request is declined or expires, you’ll either see the authorization disappear altogether or appear as a refund in your payment account. Depending on the processing time of your bank, the release of the authorization may take up to 7 business days.
If your payment method is charged
Some payment methods or locations require that the full amount of the reservation is charged at the time of your request. If your reservation request is accepted, the charge remains and your reservation is confirmed.
If the reservation request is declined or expires, you’ll be refunded immediately and automatically. Depending on the processing time of your bank, the refund may take up to 10 calendar days to process.
If you booked a hotel
When you book a hotel through Airbnb, we collect the payment. But there may be additional charges, such as an incidental charge or hold, or a resort fee. Contact the hotel directly for more information.
相關文章
- 旅客
我向銀行提出了一筆 Airbnb 的費用爭議,接下來的流程是什麼?
當你向銀行提出費用爭議時,該爭議款項即會進入「退款」(Chargeback) 的流程,由你的銀行直接處理。 - 旅客
當付款方式出現預先授權扣款時
在預訂時,你的付款方式可能會被凍結一筆預授權款項。若預訂被接受,這筆款項將變成實際支付的金額。 - 旅客
透過臨時的信用卡預授權驗證卡片
我們會傳送兩筆金額不超過 1.99 美元的信用卡預授權,以驗證你的簽帳金融卡或信用卡。完成驗證後,你便可以使用該卡片完成預訂。