So very sorry that indeed you came at an awkward time!
It turns out that your last minute booking came on the only day that our restaurant had been closed in 4 months! Although this information was clearly posted on our actual website, it was easily missed since you booked through a 3rd party. We hope that you enjoyed one of the nearby restaurants?
Furthermore, because we are seasonal and most of our staff was to be leaving just 2 days after your visit, we took advantage of this single & first closure to host a staff dinner and get-together, and your last minute booking somehow was indeed missed in the moment, and the volunteer who was covering front desk, although was able to resolve the issue within minutes, was not aware of your arrival and the moment that you turned up. These are not excuses, but the bare bones truth. We are so very sorry for this!! This is the first time that this has ever happened, and will be the last.
You were not, by any means, the only people on the property - our occupancy was apx 50% that evening, however, even when we are 100% full, being on more than 80 acres, it always tends to feel a bit quiet, offering a great wilderness escape for those looking for some peaceful solitude and tranquility in nature.
Hopefully you will give us another chance, and perhaps try out our more full-comfort cottages next time?