Hello Pamela. Thank you for your response and for letting us know what your experience was like. I wanted to let you know that the reason this felt like a "declining" part of town, as you mentioned, is because there is roadwork being done right out front on the street. But the truth is that this is a very safe, quaint and lovely part of town, as is most of Ashland. Your car and you were very safe here. I appreciate the feedback though. Since I am a resident of Ashland it can be easy to take for granted that people coming from other places may not feel the same. It is good to know that we need to put up more lighting in the parking area too. Also, we implement a "self check-in" procedure and I will double-check our listings to be sure it clearly states that. We appreciate your feedback.