繼續瀏覽,查看建議結果
    此內容未提供所選語言版本,我們改成顯示與所選語言最接近的版本。

    A simpler Experience refund policy for the community

    We're updating the Experiences refund policy to better support the Airbnb community.
    作者:Airbnb,發布日期:2022年6月15日
    1 分鐘的閱讀時間
    最後更新日期:2022年6月15日

    摘要

    We know it’s important to you, as a Host of an Experience, to give your guests amazing hospitality. In the past, if a guest had an issue arise with an Experience, whether in person or online, they could request a refund anytime after the Experience ended.

    We understand that not giving guests a time limit to report issues isn’t ideal for Hosts, so we’re updating our guest refund policy for Experiences. Guests will now have 72 hours after an Experience to submit a refund request if there was a problem. 

    We’ve also simplified the language of the policy to make it clearer. The substance of the policy remains the same. The updated policy applies to bookings made on or after July 15, 2022.

    For more info, you can review our 2022 update.

    Share your feedback

    摘要

    Airbnb
    2022年6月15日
    這對你有幫助嗎?